Just what I wanted. Prompt delivery. I’m happy
Delivered in good time (2 weeks from manufacturers). Clean wood nice pole
I had them in quick time and easy to fit
Privacy policy
This Privacy Policy applies to all products, services and websites operated by Lindon Lewis Marine unless otherwise stated.
Last Updated: 21 July 2026
Introduction
Lindon Lewis Marine ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase products or services, contact us, or otherwise interact with us. We process personal data in accordance with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, and other applicable privacy laws.
Data Controller
Lindon Lewis Marine is the data controller responsible for your personal data.
Contact Details
Lindon Lewis Marine, Shepperton Marina, Felix Lane, Shepperton, TW17 8NS.
Telephone: 01932 247427
Email: weborders@pushtheboatout.com
If you have any questions regarding this Privacy Policy or the way we process your personal data, please contact us using the details above.
The Information We Collect
We may collect, store and process the following categories of personal information:
Identity Data:
Name
Username or account details
Contact Data:
Billing address
Delivery address
Email address
Telephone number
Transaction Data:
Products purchased
Order history
Payments made
Refund information
Technical Data:
IP address
Browser type and version
Device information
Time zone settings
Operating system
Website usage data
Marketing Data:
Marketing preferences
Newsletter subscriptions
Communication preferences
Customer Service Data:
Enquiries
Complaint information
Service requests
Correspondence with us
How We Collect Your Information
We collect personal information when:
You place an order
You create an account
You subscribe to our newsletter
You request information or support
You contact us by phone, email or social media
You participate in promotions or surveys
You browse our website
Cookies and similar technologies collect information automatically.
How We Use Your Personal Data
We may use your personal information to:
Order Processing
Process and fulfil orders
Arrange delivery
Process returns and refunds
Provide customer support.
Account Administration
Manage customer accounts
Authenticate users
Provide account-related communications.
Business Operations
Operate and improve our website
Detect and prevent fraud
Investigate misuse of our services
Maintain security.
Legal Compliance
Meet legal, regulatory, tax and accounting obligations.
Marketing
Send information about products, services, special offers and events where permitted by law
Improve our marketing communications and customer experience.
Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
Contract
Where processing is necessary to fulfil an order or provide services, e.g. processing payments, delivering goods, managing customer accounts.
Legal Obligation
Where we are required by law to retain records or provide information to public authorities, e.g. tax compliance, financial record keeping.
Legitimate Interests
Where processing is necessary for our legitimate business interests and these interests are not overridden by your rights, e.g. website security, fraud prevention, business administration, customer service improvements.
Consent
Where you have given specific consent, e.g. email marketing subscriptions, certain cookies. You may withdraw consent at any time.
Marketing Communications
If you consent, or where permitted by law, we may send you marketing communications regarding:
- Products
- Services
- Events
- Promotions
- Special offers
You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, or by contacting us at weborders@pushtheboatout.com. Opting out of marketing will not affect service-related communications regarding your orders or account.
Sharing Your Information
We do not sell your personal data.
We may share personal information where necessary with:
Payment Providers
To process payments securely. Examples may include:
- PayPal
- Stripe
- Shopify Payments
- Other authorised payment processors
Delivery and Logistics Providers
To deliver products. Examples may include:
- Royal Mail
- DPD
- DHL
- UPS
- Courier partners
IT and Website Providers
To operate and maintain our website and systems.
Professional Advisors
Including:
- Accountants
- Auditors
- Insurers
- Legal advisers
Government and Regulatory Authorities
Where disclosure is required by law. All third parties are required to process data securely and only for specified purposes.
International Transfers
Some of our service providers may process data outside the United Kingdom. Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place, including:
- Adequacy regulations;
- International Data Transfer Agreements (IDTAs);
- Standard contractual safeguards; or
- Other lawful transfer mechanisms.
Data Retention
We retain personal information only for as long as necessary. Typical retention periods include:
| Data Type | Retention Period |
| Customer accounts | Whilst active and for a reasonable period afterwards |
| Order information | Up to 6 years after purchase |
| Financial records | Up to 6 years or longer where legally required |
| Marketing records | Until consent is withdrawn or no longer required. Where an individual opts out, we retain limited suppression data to ensure they do not receive further marketing communications. |
| Customer service communications | As reasonably necessary for business purposes |
We may retain some information for longer where required by law or to establish, exercise or defend legal claims.
Cookies
Our website uses cookies and similar technologies.
Essential Cookies
These are necessary for website functionality and include:
- Shopping cart functionality
- Login authentication
- Checkout processes
- Security features
Without these cookies the website may not function correctly.
Analytics Cookies
These help us understand how visitors use our website and help us improve our services.
Marketing Cookies
These may be used to deliver relevant advertising and measure marketing effectiveness. You can manage cookie preferences through your browser settings and any cookie consent tools presented on our website.
Security
We take appropriate technical and organisational measures to protect personal information, including:
- Secure website technologies
- Restricted access controls
- Secure payment processing
- Monitoring and security measures
- Staff training where appropriate
However, no transmission over the internet can be guaranteed to be completely secure.
Your Rights
Under UK GDPR, you may have the following rights:
- Right of Access Request: a copy of your personal data
- Right to Rectification Request: correction of inaccurate information
- Right to Erasure Request: deletion of personal data in certain circumstances
- Right to Restrict Processing Request: limitation of processing in certain situations
- Right to Data Portability: receive personal data in a structured format
- Right to Object: object to certain forms of processing, including direct marketing
- Right to Withdraw Consent: withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us using the details provided above.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to read their privacy policies before providing personal information.
Children's Privacy
Our website and services are not intended for children (under 18s). We do not knowingly collect personal information from children.
Complaints
If you are concerned about how we handle your personal information, please contact us first so that we can attempt to resolve the issue.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date. We encourage you to review this policy periodically.
End of Privacy Policy.